I'm Suzanne.  I am your first point of contact at Lightstreams Glass Tile.  Please feel free to contact me by phone at

650-966-8375  or e-mail at sales@lightstreamsglasstile.com to discuss your project or answer any questions you have

regarding Lightstreams Glass Tile.

Our team strives to respond to all e-mail inquiries within 2 business hours.  Our scheduled business hours are

Monday through Friday, 9:00am to 5:00pm PST; however we are often here beyond 5:00pm (but not usually

before 9:00am!) to answer your phone and e-mail inquiries.

We do respond to all e-mail inquiries.  If you fail to get a response to your e-mail inquiry, please check your

"Junk Mail", as spam filters may put our response there before you add us to your contact list.

Please note:  Our Mountain View, California factory is not a retail outlet.  We are not set up to

accommodate walk-in customers.  Please e-mail us at sales@LightstreamsGlassTile.com or call us at

650-966-8375 with your inquiries.

To obtain a price list, please contact us:

• E-mail:  sales@lightstreamsglasstile.com
  • As we have resellers in certain areas,
    we need your zip code in order to send you appropriate pricing information
    
• Phone:  650-966-8375 

As we have a number of products, receiving a price list via e-mail is the easiest way for you to review our prices.

We would be glad to e-mail a price list to you; please provide your zip code when requesting a price list. 

Note:  Products and pricing are subject to change, and current pricing supersedes previous price lists.

Samples

After you have requested and received a price list, and wish to receive samples, samples can be purchased by calling

us at 650-966-8375.  

Our sample policy is:

• Renaissance Collection glass field tile samples
  • $3 per piece
  • Limit of 4 colors
• Jewels glass accent tile samples
  • Charged at wholesale price
  • Limit 4 - must be different patterns
  • 1"x1" or 2"x2" sizes available for samples, limited to stock on hand
• Shell Beach or Jewel Inlays samples
  • Representative 11" sample of Shell Beach available for $25
  • Representative 4" sample of Jewel Inlays available for $15
• 24K Gold Glass Tile samples
  • Charged at wholesale price
  • Limit 1 of each style
• Shipping charges are in addition to the cost of any tile(s)
• Samples are limited to stock on hand
• Visa or Mastercard accepted as payment

Please note, Lightstreams Glass Tiles are hand-crafted, art quality glass.  It is inherent that there will be differences

in color, shape, and texture from tile to tile, even within the same part number.  Your samples will give you an idea

of the general look, feel, and quality of the glass,  but, especially for the Jewels and 24K Gold tiles, color and internal

texturing may be very different from piece to piece and manufacturing run to manufacturing run of the same part number. 

Every tile is unique, and there are no returns, refunds, or credits because a tile looks different from another of the same part number.